Since 18 May 2020, SATOS is obliged under European laws and regulations to verify its customers even better. That is why we ask all customers to send us a one-off introduction video. After completing this one-time (new) verification, we will process all outstanding orders and future orders directly.

So how does this work?

  • Make a video and introduce yourself (name and surname)
  • Mention that you want to buy or sell cryptocurrency at SATOS.
  • Tell us why you want to buy or sell cryptocurrency.
  • Display your ID in the video clearly and legibly.
  • Make sure your face is clearly visible during the video.

Example: I am Satoshi Nakamoto, I want to buy bitcoin using SATOS. I want to invest in Bitcoin because I believe the price will go up in the future.


  • Keep your video as short as possible so that the size is not too large;
  • Make sure the video is not overexposed or too dark;
  • Make sure you are clearly audible.

Recorded your introduction video?

Send your introduction video via the live chat at the bottom right of this page or e-mail your video to (make sure to include your order-id).

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