Verifications & Safety

Frequently asked questions about verifications and safety at SATOS

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14 articles in this collection
Written by Robert, Wessel Kersting, Sander Noordhuis and 2 others

Why does SATOS ask for my personal data?

data, personal, SATOS

Written by Roemer Hoogerwerf
Updated over a week ago

Why do I have to identify myself?

verification, identify

Written by Wessel Kersting
Updated over a week ago

Why is my order still being processed?

Written by Robert
Updated this week

I am the victim of cryptocurrency-fraud, what do I have to do now?

fraud, report, victim

Written by Thomas
Updated over a week ago

How long does it take to complete my account verification?

bank verification, account verification, verification, time

Written by Sander Noordhuis
Updated this week

Can I change my e-mail address?

e-mail, change, SATOS

Written by Roemer Hoogerwerf
Updated over a week ago

What is a Selfie ID?

verification, selfie-id

Written by Wessel Kersting
Updated this week

My ID has been declined, what should I do now?

verification, copy id, declined

Written by Sander Noordhuis
Updated over a week ago

My bank is blocking the payment, what should I do now?

bank, blocks, payment, declined

Written by Wessel Kersting
Updated over a week ago

What does proof-of-residence mean?

verification, proof of residence

Written by Wessel Kersting
Updated over a week ago

I did not receive the verification e-mail, what should I do?

verification, email

Written by Sander Noordhuis
Updated over a week ago

What does proof-of-wealth mean?

verification, proof of wealth

Written by Roemer Hoogerwerf
Updated over a week ago

Why do I have to verify my bank account?

verification, bankverification

Written by Roemer Hoogerwerf
Updated over a week ago

Can I protect my citizen service number when sending a copy of my identity document?

verification, copy id, identity, citizen service number

Written by Thomas
Updated over a week ago