Verifications & Safety

Frequently asked questions about verifications and safety at SATOS

Wessel Kersting avatar Sander Noordhuis avatar Thomas avatar +1
15 articles in this collection
Written by Wessel Kersting, Sander Noordhuis, Thomas and 1 other

Why does SATOS ask for my personal data?

data, personal, SATOS
Roemer Hoogerwerf avatar
Written by Roemer Hoogerwerf
Updated over a week ago

I am the victim of cryptocurrency-fraud, what do I have to do now?

fraud, report, victim
Thomas avatar
Written by Thomas
Updated over a week ago

Why do I have to identify myself?

verification, identify
Wessel Kersting avatar
Written by Wessel Kersting
Updated over a week ago

How long does it take to complete my account verification?

bank verification, account verification, verification, time
Sander Noordhuis avatar
Written by Sander Noordhuis
Updated over a week ago

What is a Selfie ID?

verification, selfi-id
Wessel Kersting avatar
Written by Wessel Kersting
Updated over a week ago

Can I change my e-mail address?

e-mail, change, SATOS
Roemer Hoogerwerf avatar
Written by Roemer Hoogerwerf
Updated over a week ago

My ID has been declined, what should I do now?

verification, copy id, declined
Sander Noordhuis avatar
Written by Sander Noordhuis
Updated over a week ago

My bank is blocking the payment, what should I do now?

bank, blocks, payment, declined
Wessel Kersting avatar
Written by Wessel Kersting
Updated over a week ago

What does proof-of-residence mean?

verification, proof of residence
Wessel Kersting avatar
Written by Wessel Kersting
Updated over a week ago

I did not receive the verification e-mail, what should I do?

verification, email
Sander Noordhuis avatar
Written by Sander Noordhuis
Updated over a week ago

What does proof-of-wealth mean?

verification, proof of wealth
Roemer Hoogerwerf avatar
Written by Roemer Hoogerwerf
Updated over a week ago

Why do I have to verify my bank account?

verification, bankverification
Roemer Hoogerwerf avatar
Written by Roemer Hoogerwerf
Updated over a week ago

What is a cooldown period?

verification, cooldown
Thomas avatar
Written by Thomas
Updated over a week ago

Is it possible to speed up the verification process?

verification, process, fast, urgent
Thomas avatar
Written by Thomas
Updated over a week ago

Can I protect my citizen service number when sending a copy of my identity document?

verification, copy id, identity, citizen service number
Thomas avatar
Written by Thomas
Updated over a week ago