Skip to main content
All CollectionsPayments
My sell order hasn't been processed, what now?
My sell order hasn't been processed, what now?
Updated over a year ago

My sell order hasn't been processed, what now?

You can place a sell order only after you've made a purchase order on Bybit with your own account. If you have done that and your sell order hasn't been processed, please contact the compliance department.

Please note: Only one account can be linked to your account.

To proceed with the ticket, we need the following details from you:

  • Bybit UID (7-digit or more code)

  • Full name

  • Email address registered with Bybit

  • Bank account number you want to deposit to

  • If necessary, a screenshot of the error

Did this answer your question?